Complimentary with Full CHIEF Registration

Workshop Lead by Springboard Caribbean

Privacy and data protection is a serious issue as illustrated by the recent number of high profile breaches that have resulted in significant fines and reputational damage.  Given the volume of personal and credit card data processed every day, the hotel and tourism industry has been recognized as one of the most vulnerable sectors and accounts for the second largest share of data breaches (Verizon 2016 Data Breach Investigations) and so must take compliance with the regulation very seriously.

Springboard Caribbean offers a workshop that is designed to raise the awareness of the importance of Data Privacy for hotel and tourism industry staff members. It will highlight the types of actions that must be taken within their own departments to maintain compliance to new data privacy laws and requirements, and to better understand the consequences of non-compliance. The workshop will also help participants develop a step by step plan to achieving compliance for their respective organization.

What you will learn:

  • What information is considered “Personal data”.
  • How do we build our Data Register?
  • What is GDPR and how does it impact upon my organization?
  • How should we acquire personal data within GDPR rules and handle data requests?
  • What are the consequences of non-compliance?
  • How do we protect, access and erase personal data?
  • How do we report a data breach?
  • How does this impact other activities such as marketing?
  • What are the key steps in becoming compliant?



June 22 @ 14:00
14:00 — 16:00 (2h)

Professional Development